Frequently Asked Questions

Cluetivity partners with businesses across numerous industries, including event management, recreation, leisure, entertainment, and hospitality. These businesses utilize Cluetivity as a tool to enhance their team-building efforts, add a unique edge to their event hosting, and bolster customer engagement.

The Free Cluetivity Demoset includes one pre-configured iPad, one ActionPack, Online Training, and 14 days of access to select games.

The Free Demoset allows potential customers to experience the full power of Cluetivity’s games for themselves before deciding to purchase a license.

To qualify for the Free Demoset, you need to submit a contact form with your business information. Afterward, we will book a call with you to answer any questions you might have.

You will receive your Free Demoset within just a few days after submitting the form and having the call.

If you decide to purchase a Cluetivity License after trying out the Demoset, you can keep the Set free of charge.

While the Demoset itself is free, import duty may apply depending on your country.

The license fee is calculated based on various factors, such as your region’s size, population, and other considerations. If you’re interested in utilizing Cluetivity in your city, we encourage you to get in touch with us. We are committed to working alongside you, supporting your vision, and helping you plan for success.

Absolutely! With the CITY FLAT licensing model, you can become our licensee for your city, region and even country. Contact us to learn more about the opportunities.

You need a Cluetivity License for your location. One person in your company should be responsible for the Cluetivity missions. Depending on the level of immersion and quality, it takes you about 1-3 days to develop your first routes. At the start, we recommend 2-5 game sets (consisting of one iPad and one ActionPack each). You can also buy used iPads at low prices on eBay and other re-selling sites. Integrate the Cluetivity Games into your website and social media channels; you are ready to go!

Purchasing a Cluetivity License is as simple as reaching out to our sales team via the contact form on our website. They will guide you through the process and answer any questions you might have.

The Cluetivity License includes access to our current games in all the available languages, online training materials, customer support, and regular updates and improvements to our games and system. For more information, please speak with our sales team.

Our recommendation is to assemble a team of 4-6 individuals. It’s also feasible for couples to participate as a pair.

Not really. It is possible to play the game itself without an internet connection but with some restrictions. The advantage of an internet connection is that you can follow the positions of your players during the game via the online operator. Players can also see the scores of other teams during the game. Without an internet connection, this is not possible. The iPad also needs an Internet connection at the beginning of the game to ensure smooth maps loading. At the moment we, therefore, recommend using an internet connection.

Upon receiving the Free Demoset, a member of our support team will arrange online training with you and your team at a convenient time and go over the required training resources.

Should you require technical support, you can seamlessly connect with our customer support team via email, phone, or the user-friendly contact form on our website. We’re fully committed to offering the guidance and assistance you need.

Here you can see our Terms and Conditions.